

Once done, select Call us or Get a callback option.Tap the Search tab, then select the Contact Us button and enter your concern in the description box.
Click the (?) Help icon in the upper right-hand corner of the Dashboard.
#MERGE TWO CMAPS CMAPTOOLS HOW TO#
Here's how to contact us if you're using QuickBooks Online: You can also request a callback so you won't have to wait on the line. This way they can check on your account and escalate the case to our engineers. If the same issue persists, I highly recommend that you contact our Support Team directly. If it works, clear the cache to resolve browser issues in QBO. Using a different browser can also help.

Mozilla Firefox: press Ctrl + Shift + P.Use these keyboard shortcuts to launch a new private window: Private browsing will not save any history, so it's a great place to identify issues in the browser. This is because a regular browser will constantly overwrite itself and will not remove history unless done manually. Unexpected issues in QuickBooks are sometimes affected by the amount of data stored in the cache. If you're still unable to merge the accounts after disconnecting the bank connection, let's proceed to the next troubleshooting. Thanks for posting here again about this merge account topic, the thread to share further insights on how you can get rid of the error message.Īccounts connected to online banking, can't be merged or deleted.
